Privacy Policy

Premium Card Marketplace Limited
Company Registration Number: 17162828
VAT Registration Number: GB486035575

Last Updated: 29 June 2026

Premium Card Marketplace Limited ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from https://tcg-sc.co.uk (the "Site").

By using our Site, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

Information You Provide to Us

When you visit our Site, place an order, create an account, subscribe to marketing communications, or contact us, we may collect the following information:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order details and purchase history
• Account information
• Communications with our customer support team
• Payment information (processed securely by third-party payment providers)

We do not store complete debit or credit card details on our systems.

Information Collected Automatically

When you browse our Site, we may automatically collect certain information including:

• IP address
• Browser type and version
• Device type and operating system
• Time zone
• Referral source
• Pages viewed
• Products viewed
• Time spent on pages
• Website interactions and navigation patterns

This information helps us improve website functionality, security, customer experience, and performance.

2. How We Use Your Personal Information

We use your personal information to:

• Process and fulfil customer orders
• Manage payments and refunds
• Arrange delivery of purchases
• Communicate regarding orders and enquiries
• Provide customer support
• Prevent fraud and unauthorised transactions
• Verify customer identity where necessary
• Improve our products, services, and website
• Maintain business records
• Comply with legal, regulatory, tax, and accounting obligations

Where you have provided consent, we may also use your information to send marketing communications about products, promotions, and company updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.

3. Legal Basis for Processing Your Data

In accordance with UK GDPR and applicable data protection laws, we process personal data under the following legal bases:

Contractual Necessity

To fulfil orders, process payments, arrange deliveries, and provide customer support.

Legal Obligation

To comply with tax, accounting, consumer protection, and regulatory requirements.

Legitimate Interests

To prevent fraud, maintain website security, improve our services, analyse website performance, and manage our business operations.

Consent

Where you have expressly agreed to receive marketing communications or accepted non-essential cookies.

4. Sharing Your Personal Information

We only share personal information where necessary to operate our business and provide our services.

This may include:

• Shopify (our e-commerce platform provider)
• Payment processors including Shopify Payments and PayPal
• Shipping and courier providers
• Online marketplaces such as Cardmarket and eBay where orders originate
• Website analytics and marketing providers
• Professional advisers including accountants, legal advisers, and compliance consultants
• Government authorities where legally required

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

We do not sell customer personal information to third parties.

5. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where international transfers occur, appropriate safeguards are implemented to ensure your personal information remains protected in accordance with UK data protection laws.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil customer orders
• Provide customer support
• Maintain business records
• Meet tax and accounting obligations
• Resolve disputes
• Enforce our legal rights and agreements

When personal information is no longer required, it is securely deleted or anonymised.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of personal information where applicable
• Restrict or object to certain processing activities
• Request portability of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Right to Complain

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

Website: https://www.ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you contact the ICO.

9. Cookies

Our Site uses cookies and similar technologies to:

• Enable essential website functionality
• Remember customer preferences
• Improve website performance
• Analyse visitor behaviour and website traffic
• Enhance user experience
• Support advertising and marketing activities where consent has been provided

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect website functionality.

10. Children's Privacy

Our Site is not directed at individuals under the age of 16.

We do not knowingly collect personal data from children. If you believe a child has provided personal information to us, please contact us and we will take steps to remove the information where appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page and will take effect immediately upon posting.

12. Contact Details

Premium Card Marketplace Limited
Company Registration Number: 17162828
VAT Registration Number: GB486035575

Registered Office:

The Homestead
Grange Road
Netley Abbey
Southampton
SO31 5FF
United Kingdom

Email: sales@tcg-sc.co.uk
Website: https://tcg-sc.co.uk
Phone: 07901 579528

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details above.